so, do you ever have one of those days where all of the little things (like printers) seem to be smarter than you? then, when you ask someone for help, the problem turns out to be something like you forgot to push in the paper tray the whole way, resulting in the printer not being able to accept your paper?? it's kind of like that fed ex commercial where the office manager is teaching the guy with the mba how to send something in the mail. enough said.